Guest Information

To ensure you have a happy and memorable stay at our Mt Hotham ski lodge, here is some important information.

Why Mount Hotham

Mount Hotham is known as the “Skiers Mountain” and boasts the highest permanent alpine village (1750m) second only to smaller Charlotte Pass (1755m) in NSW. With 11 lifts, extensive snow making facilities, Hotham provides a broad range of runs, catering for beginners through to the most advanced skier or boarder.

Travelling to Mt Hotham

You can access Mt Hotham on sealed roads via Harrietville or Omeo. Access via Harrietville is the most common and quickest route for most visitors. Travelling via Omeo is easier and road is less likely to be subject to delays or occasional closures due to weather conditions and heavy snow.

Before departing for Mt Hotham, we recommend checking the latest road conditions on either the Resort’s website or Vicroads Victraffic.

All vehicles (2 & 4 wheel drive) must carry diamond pattern snow chains and fit them when directed.
You can hire chains from Hoys Harrietville ((03)5759 2589) who also offer a FREE mobile chain fitting & removal service on the Harrietville approach. Note that not all vehicles can fit chains. Please contact Hoys, or your chain provider, before departing home to confirm your vehicle can travel up the mountain.

We recommend visiting Mt Hotham website for the latest information on access to the mountain including preparation of your vehicle, alpine diesel, alternate modes of transport, entry permits and chain requirements.

Car parking and unloading

On arrival at the resort in winter, park in the loading zone near Bus Stop 7 (30 min limit) in front of ‘Jack Frost’ restaurant & bar. You can use the B’Rush luggage sled (large red tub on skis) or book Snow Tow service to transport your luggage to the lodge.

After unloading, please move your car to overnight parking areas further down the road towards Dinner Plain. A free village shuttle bus operates all day and extended hours on Friday nights to the overnight car parks. Please refer to the latest Resort Parking Guide.

Check-in & check-out times

Check-in 4:00 pm (early arrival baggage storage available only via prior arrangement), notify Manager if delayed or arriving after 11:00 pm.

Check-out 10:00 am (baggage storage available in Cinema until 1:00 pm).

Access to lodge

Front door secured by keypad code. You will be provided with door code after booking confirmation and payment.

Winter lodge managers

We provide an on site manager for the winter season to oversee the efficient and safe running of our lodge. The manager is normally available to greet you on arrival. If the manager is busy when you arrive, or you arrive late, your allocated room and booking will be on the white board in the foyer.

Linen

We ask that you supply your own bed linen and towels. You will require pillow cases and 2 sheets or a sheet and doona cover for standard size single and/or double beds Sleeping bags are NOT permitted.

Linen service is available for hire from the lodge manager.

Food and beverages

A wide range of restaurants and bars are available on the mountain. Several great restaurants are only a short walk from the lodge.

If you don’t wish to dine out for meals you will need to bring your own food for lunch and dinner. We supply fridges and drawers labelled with your room number for storage of your food and beverage. A freezer is available.

For meals other than breakfast, please supply your own bread, milk and juice.

We have a Nespresso machine & coffee plungers, however we ask that guests supply their own pods and ground coffee.

Continental breakfast

In winter we provide a continental breakfast between 7:00 – 9:30 am.

Kitchen facilities

We have a spacious fully equipped kitchen including 2 fan forced ovens, 3 microwaves, 2 large induction cooktops, 2 dish washing machines, cooking utensils, pots, pans, crockery and cutlery for your convenience.

We provide a range of basic condiments (oil, salt, pepper basic spices) as well as Tea, Coffee and Milo.

All guests are asked to clean up after each meal including stacking and unloading the dishwashers.

Drying and laundry facilities

The lodge has a large efficient drying room and a fully equipped laundry with washing machines, dryers and washing powder for guest use.

Secure ski and board storage

The lodge has a large secure ski and board storage area for your equipment

Spa and sauna

Enjoy our relaxing outdoor spa overlooking the stunning Dargo high plains available in the afternoon until 10:00pm. The sauna located inside, near the spa, is available at any time. The lodge manager maintains and tests the spa water regularly. Don’t forget your togs!

Cinema, Television and WiFi

We have a dedicated cinema room with a massive 85″ HD Television and surround sound in the lower part of the lodge. The cinema caters for streaming, DVD’s and laptop connection.

Upstairs on the mezzanine we have large digital Television and a children’s play area.

Free WiFi is available throughout the lodge (Password on the whiteboard in foyer).

Getting Around the Village

You don’t need your car to get around the village. B’Rush is a short walk to Bus Stop 7. A complimentary bus service will take you to Big D or Hotham Central for all Lift tickets and ski hire.

You can ski to the Village chair lift via Davenport access trail directly across the road from Bus Stop 7.

Observe all signs for snow and trail conditions.

Booking Changes

Bookings should be made through our online booking system. Amendments, cancellations and booking enquiries should be directed to booking officer or free call 1800 653 749.

Bookings cancelled more than 21 days from arrival date subject to 10% cancellation fee.

Bookings cancelled within 21 days of arrival date not refundable unless booking can be resold. (10% admin fee applicable if resold).

Changes to booking dates subject to 10% admin fee.

Allow up to 3 weeks for refund processing.

Out of respect for other guests we ask that you don’t stay at the lodge if unwell.

If unwell please contact booking officer for available options.

Payments

Booking payments are processed through our on-line booking system. Deposits and supplementary payments can be made through secure payment page or by direct deposit.

For other payment options please contact booking officer.